Terms and Conditions

Effective Date: 1st April 2025

Welcome to rsp.com.bd. These Terms and Conditions (“Agreement”) set forth the legally binding terms for your use of our website and purchase of our products and services. By accessing our site or making a purchase, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

1. General

rsp.com.bd is operated by RSP. Throughout the site, the terms “we”, “us” and “our” refer to RSP. We offer this website and its services to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

You must be at least 18 years old to place an order. By using our services, you represent and warrant that:

• You are legally capable of entering into binding contracts;
• All information you provide is accurate and up to date.

3. Account Registration

If you create an account with us:

• You are responsible for maintaining the confidentiality of your account details;
• You are liable for all activities that occur under your account;
• We reserve the right to suspend or terminate accounts that are suspected of fraud or misuse.

4. Orders

By placing an order, you agree to:

• Provide current, complete, and accurate purchase and account information;
• Accept all charges incurred under your account;
• Comply with the shipping and return policies outlined on the site.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraud.

5. Pricing & Payment

All prices listed are in Bangladeshi Taka (BDT) and are inclusive of VAT unless otherwise stated.

We accept payments via [insert payment methods – bKash, Nagad, COD, Visa/MasterCard, etc.].

In the event of a pricing error, we reserve the right to cancel or revise the order and notify you accordingly.

6. Shipping & Delivery

We strive to ensure timely delivery of products. However:

• Delivery times are estimates only;
• Delays may occur due to unforeseen events;
• We are not liable for delays caused by third-party courier services.

7. Return, Exchange & Refund Policy

Please refer to our Return and Refund Policy [Insert link] for complete information. Returns must be initiated within the timeline specified and items must be unused, with original tags and packaging.

8. Product Warranty

Unless otherwise specified, our products do not come with a warranty. Some items may include manufacturer warranties, and those will be handled as per the manufacturer's terms.

9. Intellectual Property

All content on rsp.com.bd, including logos, images, product descriptions, and designs, are the property of RSP or its licensors and are protected by copyright and trademark laws.

You may not:

• Reproduce, duplicate, copy or resell any part of the site;
• Use our trademarks without written permission.

10. Limitation of Liability

We are not liable for:

• Any indirect, incidental, or consequential damages;
• Damages resulting from the use or inability to use the site or products;
• Losses from unauthorized access to your data or account.

Our total liability shall not exceed the amount paid by you for the specific order involved.

11. Force Majeure

We are not responsible for any failure or delay in performance due to circumstances beyond our control, including but not limited to natural disasters, strikes, wars, pandemics, or government restrictions.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our services means you accept the updated Terms. Please review this page periodically.

13. Governing Law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes shall be resolved under the exclusive jurisdiction of the courts of Bangladesh.

14. Contact Information

If you have any questions regarding these Terms, please contact:

RSP Customer Support
📧 Email: support@rsp.com.bd
📞 Phone: 01756430033
📍 Address: Sector ,6 road 3 house 8 3rth floor